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Welcome to Our FAQs: Your Guide to Sustain Salon

At Sustain Salon, we believe in creating an inclusive and eco-conscious space where everyone feels valued and beautiful. We've compiled a list of frequently asked questions to provide you with all the information you need to make your salon experience enjoyable and stress-free. Explore the topics below to find answers to common queries about our sustainability practices, inclusivity initiatives, services, and more. If you have additional questions or need further assistance, please feel free to reach out to our friendly team—we're here to make your visit exceptional.

Sustainability Practices:

What sustainable practices does Sustain Salon follow in its day-to-day operations? At Sustain Salon we recycle and compost nearly everything. And when we say everything, we mean EVERYTHING.

Aluminum Foil

Our Aluminum foil used during chemical services is taken to a local scrap yard where it will be melted down and turn back into sheet metal. Taking your aluminum to a local scrap yard is not only environmentally friendly but also economically beneficial. By recycling aluminum, you help reduce energy consumption, conserve natural resources, and support local recycling businesses, contributing to job creation and income generation. Recycling aluminum prevents it from filling up landfills, conserving valuable space and minimizing environmental impact. Additionally, participating in aluminum recycling promotes community engagement and reflects our commitment to sustainability at Sustain Salon. It's a simple yet impactful way to make a positive difference in both the local and global environment.


At Sustain Salon, we are proud to partner with Fertile Ground in OKC for glass recycling. When you bring your glass to Fertile Ground, you contribute to a sustainable and eco-conscious cycle. Fertile Ground specializes in transforming glass waste into valuable resources through a local and community-driven approach. The glass is carefully collected and processed, diverting it from landfills. The recycling process at Fertile Ground involves crushing the glass into cullet, which is then used to create new glass products. This local recycling initiative not only minimizes environmental impact by reducing the need for new raw materials but also supports the community by creating jobs and fostering a circular economy. By recycling glass with Fertile Ground, we play a vital role in promoting environmental sustainability and community well-being. Learn more about their impactful work at the Fertile Ground website.

Plastics #1, #2, and #5

In our salon, common items made of plastics with resin codes 1 (PET), 2 (HDPE), and 5 (PP) include shampoo and conditioner bottles (PET), salon chair components (HDPE), and product dispensers and brush handles (PP). These plastics, when brought to Fertile Ground in OKC, undergo a meticulous recycling process where the plastics are sorted, cleaned, and transformed into recyclable materials. PET bottles, often used for hair care products and beverages, are repurposed into new plastic products. HDPE, found in salon chair components and certain packaging, is recycled to create durable items. Polypropylene (PP), commonly used for dispensers and brush handles, is also repurposed into new products. This local recycling initiative not only diverts plastic from landfills but also supports a circular economy by creating jobs and fostering sustainability within our community. By recycling these items at Fertile Ground, our salon contributes to reducing environmental impact, promoting a more eco-friendly beauty industry and supports our favorite local business. Learn more about Fertile Ground's impactful work in plastic recycling at the Fertile Ground website.

Single Use Items


At Sustain Salon, we're excited to share how our partnership with Green Circle Salons takes single-use items like waxing sticks, strips, and cotton balls to new sustainable heights. These items are collected and undergo a unique process where they are transformed into ash. This ash, rich in valuable minerals, is then incorporated into asphalt, contributing to the construction of roads. So, when you choose our salon, you're not only helping recycle these single-use items, but you're also playing a part in building more sustainable infrastructure. Learn more about Green Circle Salons' innovative practices at Green Circle Salons' website.


At Sustain Salon, we take pride in our commitment to sustainability, and one of our eco-friendly practices is composting all hair clippings in collaboration with Fertile Ground. Instead of sending these clippings to landfills, they are collected and transformed into nutrient-rich compost. Fertile Ground uses a meticulous composting process where hair clippings break down naturally, contributing essential organic matter to the soil. This compost, enriched with the nutrients from the hair, becomes a valuable resource for local agriculture, landscaping, and gardening. By composting hair clippings, we minimize waste, reduce our environmental impact, and actively support the creation of healthier soils in our community. It's a simple yet impactful way that our salon contributes to a more sustainable and greener future. Learn more about Fertile Ground's composting initiatives at Fertile Ground's website.



Our commitment to sustainability extends to the responsible management of PPE waste, including gloves and masks. Once collected, our PPE waste undergoes a meticulous process in collaboration with our waste recovery partner, Green Circle Salons. Boxes are logged, weighed, and assessed before being transported to Green Circle Salons. The waste is sterilized, sorted, and prepared by material type. Unpelletized materials are recycled or converted into clean energy (W2E), while pellets are transformed into new non-woven fabric or molded into hard plastics. Fabric undergoes a unique process, either being liquified and pelletized or shredded for repurposing. This comprehensive approach ensures that our salon, in partnership with Green Circle Salons, actively contributes to minimizing the environmental impact of PPE waste, aligning with our dedication to sustainable beauty practices.

Are the products used in the salon safe, environmentally friendly, and how are they sourced? 


At Sustain Salon, we currently use OWAY and Intelligent Nutrients for our styling products and back bar hair baths along with conditioners and masks. Both OWAY and Intelligent Nutrients are recognized for their commitment to sustainability, environmental responsibility, and the use of safe ingredients. Here's an overview of why these products align with Sustain Salon's values: 

     OWAY (Organic Way): OWAY is known for its holistic approach to beauty, placing a strong emphasis on organic, biodynamic, and ethical sourcing. Key sustainability features include:

  • Organic and Biodynamic Farming: OWAY ingredients are sourced from organic and biodynamic farms, promoting biodiversity and avoiding the use of synthetic pesticides or fertilizers.

  • Eco-friendly Packaging: OWAY prioritizes sustainable packaging, utilizing glass and aluminum, which are recyclable materials. This helps minimize the environmental impact of product packaging.

  • Cruelty-Free and Vegan: The brand is committed to cruelty-free practices and offers a range of vegan products, contributing to ethical and animal-friendly beauty.

Intelligent Nutrients: Intelligent Nutrients, founded by environmentalist Horst Rechelbacher, is dedicated to creating products that are safe, sustainable, and beneficial. Key sustainability features include:

  • Certified Organic Ingredients: Intelligent Nutrients uses certified organic ingredients, avoiding synthetic pesticides and supporting sustainable agricultural practices.

  • Safe Formulas: The brand is committed to using safe and non-toxic ingredients, excluding harmful chemicals commonly found in beauty products. This commitment ensures a healthier experience for your guests.

  • Biodegradable Packaging: Intelligent Nutrients utilizes environmentally friendly packaging materials, including biodegradable plastics, to reduce the ecological footprint of their products.

  • Cradle to Cradle Certification: Some Intelligent Nutrients products have achieved Cradle to Cradle certification, highlighting their dedication to environmentally intelligent design and manufacturing.

By choosing OWAY and Intelligent Nutrients for our salon, we are offering your guests products that prioritize organic and sustainable sourcing, safe formulations, and eco-friendly packaging. This not only aligns with our commitment to sustainability but also provides our clients with a clean and environmentally conscious beauty experience at Sustain Salon.

Are there any retail options for customers to purchase eco-friendly hair care products?

At Sustain Salon, we are committed to sustainability in every aspect of our operations, including the products we recommend. Opting to sell products online rather than keeping them on the shelf has significant environmental benefits. This approach allows us to minimize excess inventory and reduce the risk of products expiring, ultimately minimizing waste. By maintaining a curated online selection, we ensure that each product is fresh and meets our high standards. Additionally, this practice allows us to recommend a wider range of sustainable and eco-friendly options without the limitations of physical shelf space. Your support in purchasing products online not only contributes to a more sustainable beauty industry but also allows us to focus on providing you with the best, most up-to-date recommendations for your unique needs. Thank you for joining us on our journey towards a greener and more conscious beauty experience.


Inclusivity and LGBTQ-Friendliness:

At Sustain Salon, we take immense pride in fostering a safe and welcoming space for everyone, including our LGBTQ+ community. We understand that feeling comfortable and valued during your salon experience is paramount, and we are committed to providing an inclusive environment for all. Our team is dedicated to creating a salon where diversity is celebrated, and every individual is respected. In this FAQ section, we address common queries to ensure that everyone feels at home in our sustainable salon. Whether you have questions about our services, our commitment to sustainability, or how we uphold inclusivity, we've got you covered. It's essential to note that we proudly offer gender-affirming haircuts, recognizing the importance of providing services that align with each individual's identity. Thank you for choosing Sustain Salon, where beauty knows no bounds, and everyone is embraced for who they are.

Appointment Booking:

At Sustain Salon, we strive to make the appointment booking process as seamless and inclusive as possible. You can conveniently book appointments through our online platform, over the phone, or via text. When you choose to book online, you'll receive a form that allows our stylists to gain a deeper understanding of your unique preferences and needs. This form ensures that we can tailor our services to provide you with the best salon experience possible. Additionally, we value the importance of consultations, and you can easily schedule one through our website. This gives you an opportunity to connect with our talented stylists, discuss your specific requirements, and explore the possibilities for your next visit. Your comfort and satisfaction are our top priorities, and we look forward to welcoming you to Sustain Salon for a personalized and enjoyable experience.


Hair Services:

At Sustain Salon, we are proud to offer a diverse range of hair services catering to all hair textures and styles. Our team is skilled and experienced in working with various hair types, ensuring that everyone feels welcomed and represented. Whether you're looking for a classic cut, vibrant coloring, or specialized treatments, we've got you covered.


For clients seeking specific styles or treatments, we encourage you to take advantage of our consultation services. Our consultations provide an opportunity for you to connect with our stylists, discuss your unique preferences, and explore the best options for your hair. If you have a preference for a stylist who specializes in textured hair or a particular style, don't hesitate to reach out. You can contact us via email, call, or text, and we'll be delighted to provide recommendations and ensure you have the perfect match for your hair needs. Your satisfaction is our priority, and we look forward to creating a personalized and enjoyable experience for you.

COVID-19 Safety Measures:

At Sustain Salon, the health and well-being of our staff and clients have always been our top priority. During the pandemic, we took proactive measures to ensure a safe environment for everyone. This included the implementation of stringent sanitation practices and the use of masks by our staff. As we move forward, we remain dedicated to maintaining a space where our clients feel comfortable and secure.

Understanding that everyone has a different comfort level, we want to assure you that we respect your individual needs. If you prefer your stylist and our staff to wear masks during your appointment, we are more than willing to accommodate your request. Your safety and comfort are paramount to us, and we encourage you to reach out if you have any specific preferences or concerns. We also offer virtual consultations to provide personalized service while maintaining a safe environment. Thank you for trusting us with your beauty needs



We are committed to ensuring that our salon is accessible and welcoming to all individuals, including those with mobility challenges. We take pride in being a wheelchair-accessible business, and our team is dedicated to making accommodations to provide the utmost accessibility to our guests.

Our salon is designed to accommodate various mobility needs, and our staff is more than happy to assist in any way possible. If you have specific requirements or need assistance, please don't hesitate to reach out to us. We are here to ensure that every guest feels comfortable and receives the high-quality service they deserve. Thank you for considering Sustain Salon for your beauty needs, and please feel free to contact us if you have any further questions or if there's anything specific we can do to enhance your experience.

Pricing and Payment:

We prioritize transparency in pricing to ensure our clients have a clear understanding of the cost breakdown for various services. It's important to note that our staff are all self-employed renters, and therefore, prices may vary from stylist to stylist. For an exact price for a specific service with a particular stylist, we encourage you to book a consultation or reach out to us directly. Our team will do their best to provide you with an accurate price quote.


Regarding payment methods, our salon accepts various forms of payment, and the specific methods may vary depending on the stylist. We aim to make the payment process convenient for our clients. While contactless payment options are available, the availability may depend on the individual stylist's preferences. If you have specific payment preferences or inquiries, please feel free to discuss them with your stylist or contact us directly for more information.


Eco Fee at Sustain Salon:

At Sustain Salon, we are deeply committed to sustainable practices and ensuring that our salon operates in an eco-friendly manner. To support our ongoing sustainability initiatives, we have introduced an eco fee. This fee allows us to continue implementing and maintaining environmentally conscious practices, ensuring that our guests receive hair services that leave a positive impact on the planet.


By choosing Sustain Salon, you are not only treating yourself to top-notch hair services but also actively participating in a movement toward a greener and more sustainable beauty industry. The eco fee empowers our guests to be part of the solution, contributing to our collective effort to minimize environmental impact and create positive change.


We appreciate your support in making a difference, one beautiful and sustainable hairstyle at a time. If you have any questions or would like more information about our eco fee, feel free to reach out to our team. Thank you for joining us on our journey to a more sustainable future at Sustain Salon.


Feedback and Contact Information:

At Sustain Salon, we value and encourage feedback from our clients as it helps us enhance and tailor our services to your needs. To share your thoughts on your salon experience, we invite you to write a review on our Google Business page or on our online booking platform, Vagaro. Your reviews not only provide valuable insights but also empower others in our community to make informed decisions.


For inquiries, concerns, or if you simply want to connect with us, we offer various contact options. Reach out to us anytime via email, phone, or text, and you can also use the chat box on our website for quick and convenient communication. We appreciate your input, and your satisfaction is our priority.


Thank you for choosing Sustain Salon, and we look forward to hearing from you and continuing to provide a beauty experience that exceeds your expectations.

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